Discover More about Our Talented Staff at Travel Concepts
Travel Concepts, Inc. is a privately owned travel consulting and management company headquartered in Lenexa, Kansas.
Founded in 1996, Travel Concepts has established an organization built on a strong belief system. Our staff shares a common goal to fulfill their clients’ dreams and exceed their expectations. We provide our services with undeniable integrity. The focus of Travel Concepts is designing unique travel and cruise experiences, offering the highest levels of personalized service.
Leadership, ambition, passion and creative / out-of-the-box thinking are just a few of the qualities that empower our team to stand out in our competitive industry. The agency has gone to great lengths to hire associates whose interests and areas of expertise complement one another. It is through these focused efforts that we work as a team to serve our valued clients.
We are proud members of Ensemble, a leading leisure travel marketing organization serving a network of more than 5100 travel agency locations throughout the U.S. and Canada. Our membership provides for exclusive travel experiences and guarantees value not available or accessible to outsiders.
Where do your Bucket List dreams take you? Begin your journey with the professionals at Travel Concepts; our experience, long-standing relationships in the industry and our passion for exploring the world will provide our clients with a magical experience from start to finish!
Clients who turn to a Travel Concepts Specialist desire an in-depth, personal approach and want the advice and expertise of a professional. Travel Concepts is a Certified Seller of Travel; you should avoid any seller who has not taken the safeguards required by law to protect your investment.
Our Mission Statement permeates every customer contact: We are passionate about our clients, their dreams and designing the optimum travel experience. We are customer service experts, utilizing innovative global solutions and our own unique insight to ensure a quintessential travel experience AND a Journey Beyond Your Expectations! Travel Concepts helps people realize their ‘Bucket List’ travel dreams by creating a WOW experience! If you can dream it, we can take you there!
Meet Our Team
Travel Concepts has expanded our team to include Travel Specialists throughout the United States. As an industry leader, the team at Travel Concepts is committed to designing and delivering unique and innovative concepts, destinations and experiences.
With over 70 years of combined years in the travel industry, we possess in-depth destination and product knowledge and our strength is over-the-top customer service. We go to great lengths to ensure that our clients’ travel experiences, whether personal or business, are amazing!
Together, we have received expert certification with numerous destination and resort/hotel partners globally. As your personal travel concierge, we remain at your service!!
~ It is a beautiful thing when a career & passion come together ~
Denise is the President and Owner of Travel Concepts, Inc., and has spent over 35 years in the travel industry. She leads and oversees the full-service travel consulting and management firm.
INSPIRATION: Travel has played an integral part in Denise’s life. Her wanderlust since high school paved her career path, and is reflected in the jobs she has had. She was a flight attendant and worked in radio station marketing, which included designing and planning individual and group travel programs.
ROMANCE: Passion of travel and numerous business trips to the islands of Hawaii eventually led her to meeting the man of her dreams in 1988, when the romantic journey began with their marriage.
PASSION: It’s the one emotion that that eliminate 1 ‘that’ is synonymous with travel. Denise LOVES sharing a client’s dreams and ultimately crafting a unique journey, sprinkled with the many magical experiences a client will anticipate with her direction.
INNOVATIVE: Designing countless vacation experiences inspired Denise to invent the word ‘Celebra-cation™’ ~ celebrating a vacation; it’s the one word that says it all!
EXPERIENCE: Her extensive travels during her career have also developed many relationships and partnerships with destinations and suppliers, translating into an extension of the high levels of customer care benefiting the clients of Travel Concepts. Every day provides the opportunity to make a difference in the lives of others. Time away from business is spent with her husband, adult children, grandchildren and family; passionate interests include daily exercise, love a great book, gardening, any opportunity to experience the ‘sand & sea’ and she is a wine enthusiast!
“Travel is the only thing you buy, that actually makes you richer”. I really love that quote and it is so very true. My passion is to help people see the world and to successfully plan their adventure. No single approach to travel is the right fit for everyone, which is why my skill set of organization, leadership, trustworthiness, and problem solving best serve the client and their goal. My educational background has a strong focus in business and customer relations. I strive to make each and every Celebra-cation™ amazing and perfect for the client, fulfilling their dreams and expectations.
My time away from the office is spent with my husband golfing, enjoying new restaurants, friends, and family and of course traveling!”
Travel was Laura’s first ‘real’ job out of college. On a whim, she moved to Hawaii and was hired by Pleasant Hawaiian Holidays, then American Express Destination Services. It was in Hawaii that she cultivated her love of travel that continues to this day. From lei greeter to management, Laura moved up the ranks with American Express Hawaii over a 12-year span. She learned every aspect of the business but more importantly, she learned that excellent customer service and attention to detail were paramount to providing exceptional, unique and exciting vacations to groups as small as two and as large as 1000. She also managed a stand-alone, American Express office in Los Angeles for two years, where she worked with international travelers exploring the California Coast, Nevada and Utah.
An avid traveler, Laura and her husband have enjoyed numerous trips domestically and abroad. She keeps extensive journals and has acquired a wealth of information she can share to help you thoroughly enjoy many destinations, including: Hawaii, Mexico, Alaska, Caribbean, New Zealand and China. Her cruise destinations include: the Mexican Coast, East Coast Fall Colors, Caribbean, Alaska and Viking’s Imperial China Tour. Domestically, she can help you plan exciting vacations to her most favorite cities: Seattle, Boston, Sedona and New Orleans, as well as many others. This summer she will add a Celebrity cruise to Europe and Russia, plus a week in England to her repertoire.
Laura is a Certified Specialist in: Mexico, Cabo San Lucas, Puerto Vallarta, Cancun; Hawaii, Maui Nui (Molokai and Lanai), Kauai, Oahu, Australia, Great Britain, Riu Hotels and Resorts and Palace Resorts. She also recently completed the Mark Travel Corporation Certification, which allows her to book lower-cost travel packages through Southwest Vacations, United Vacations, FunJet Vacations, and Blue Sky Tours.
Laura loves to focus on the individual traveler. providing personalized, enriching and captivating vacations for you, your family and friends.
Visit Laura on Facebook at: www.facebook.com/travelbylaura.1/ or you can visit her website (www.travelbylaura.com). Her website contains personal travel blogs, complete with vivid photography, awesome two-minute videos of her favorite destinations and exciting adventures and travel deals from around the world. It’s a big world. Let’s get traveling!
“I can take you there!”
Kayla Wallace has a passion for travel, adventure and helping people create memories that last a lifetime. Her wanderlust spirit was cultivated at an early age traveling with her family. They moved several times, living in Missouri, Kansas, Seattle and Oregon. During this time, she began to love the excitement of new adventures and the joys of travel. Her family vacationed all over the United States, including weekend trips along the famous Pacific Coast Highway, exploring National Parks and visiting the majestic Colorado Rockies to name a few. However, it wasn’t until her senior year of college that she flew on an airplane for the first time! In fact, her first time flying internationally wasn’t until she went on a mission’s trip to Haiti after college.
A few years after college, she planned one of her favorite trips to San Diego to tour the wineries in Temecula, CA with her best friend. After that, she realized how much she loved planning vacations! She began planning group vacations for her friends including trips to Florida, Texas and Colorado! Her friends knew her attention to detail and excellent planning skills would ensure they had an awesome, stress-free experience! Little did she know that one day, this love for travel and designing vacations would turn into a career.
In May 2015, Kayla and her husband honeymooned to an all-inclusive, adults-only resort in Riviera Maya, Mexico. There they both fell in love with tropical, all-inclusive vacationing! After this trip, she began dreaming of how she could make a career out of helping others create lasting memories like she had experienced. This dream and natural wanderlust spirit led her to working with the incredible team at Travel Concepts a few years later. Since their honeymoon, they have traveled to Hawaii, Maui, Kauai and back to Mexico. Her current bucket list travel destinations include: the French Polynesian Islands, Thailand, the Philippines and Europe.
Currently, Kayla specializes in tropical vacation planning to destinations like Mexico, the Caribbean, Hawaii and more. Not only is Kayla passionate about travel, but she is passionate about tailoring a trip, uniquely designed for each client’s needs to ensure an amazing vacation experience! She is a Certified Travel Agent (CTA), a member of the DWHSA (Destination Wedding Honeymoon Specialists Association) and a Master Agent with AM Resorts.
When Kayla isn’t planning her clients dream vacations, she enjoys spending time with her husband and twins, traveling, cheering on the Kansas City Royals and Chiefs, snowboarding, working on her photography business and having fun with friends!
For more information, check out Kayla’s Facebook page and her Instagram page or feel free to reach out to her at [email protected]velconceptskc.com to learn more about how she can make your travel dreams a reality!